Privacy Policy

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes: • Personal information such as name, email address, and payment information • Usage data including how you interact with our IDE and features • Learning progress and preferences within the application

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to your comments and questions • Personalize your learning experience with AI-powered features • Monitor and analyze trends, usage, and activities • Detect, prevent, and address technical issues and security threats

We take the security of your data seriously and implement appropriate technical and organizational measures: • Data is encrypted in transit using SSL/TLS protocols • Stored data is encrypted at rest using industry-standard encryption • Access to personal data is restricted to authorized personnel only • Regular security audits and penetration testing are conducted • We comply with applicable data protection regulations including GDPR and CCPA

We may share your information with third-party service providers who perform services on our behalf: • Cloud hosting providers for infrastructure • Payment processors for handling transactions • Analytics services to understand usage patterns • Email service providers for communication • Customer support tools These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

You have certain rights regarding your personal information: • Access: You can request a copy of your personal data • Correction: You can update or correct inaccurate information • Deletion: You can request deletion of your account and data • Portability: You can request your data in a machine-readable format • Opt-out: You can unsubscribe from marketing communications • Object: You can object to certain processing of your data To exercise these rights, please contact us at privacy@vylos.co

We use cookies and similar tracking technologies to improve your experience: • Essential cookies for basic functionality • Analytics cookies to understand usage patterns • Preference cookies to remember your settings • Marketing cookies for personalized content (with your consent) You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new Privacy Policy on this page • Updating the "Last Updated" date • Sending you an email notification for material changes Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: • Email: privacy@vylos.co • Data Protection Officer: dpo@vylos.co We will respond to your inquiry within 30 days.